1.5% on orders over € 100, it will be donated to the Jane Goodall Institute, dedicated to ecosystems and biodiversity protection, environmental education and sustainability in our way of life.

Cookies and Internet Advertising Policy

What are cookies?

Cookies are small text files that are stored on your computer or device when you visit our websites.

What do we use cookies for?

The objective of cookies is to make your visits and purchases more efficient. We also use cookies to make our websites easier to use and to understand your purchasing behavior.

How do we use cookies?

We use cookies to:

  • Remember your access data.
  • Identify you when you log into our website.
  • Remember the products you have sent to the shopping cart when you browse different pages during a session, go to the payment page or end a session before completing a purchase.
  • Collect information so that we can notify you of advertisements that may be of interest to you.
  • Collect analytical information, such as counting the number of visits to our sites and knowing the most visited pages. We use the collected analytical information for marketing and resource planning purposes.
  • VSee if our clients and visitors adapt easily to the changes we make on our sites.

InforInformation we collect with cookies:

Cookies help us collect information about how you use our website, but we do not store personally identifiable information in our cookies. We only keep a unique session identifier that helps us retrieve the user profile and preferences for the next visit.

Tipos de cookies (por tiempo que permanecen activadas)

  • Cookies de sesión – Este tipo de cookies se almacenan temporalmente en tu ordenador o dispositivo durante la sesión de navegación. Al final de cada sesión, son eliminadas de tu ordenador o dispositivo
  • Cookies permanentes – Este tipo de cookies se almacenan en tu ordenador durante un periodo más prolongado. Las cookies permanentes se emplean cuando necesitamos identificarte en caso de existir más de una sesión de navegación.

Types of cookies (for their purpose)

  • Technical Cookies – They are those that allow the user to navigate through the web and allow the session to be identified, access to parts with restricted access, remembering the elements that make up an order, carrying out the purchase process of an order, making the request for registration or participation in an event, use security elements while browsing, store content for the broadcast of videos or sound or share content through social networks.
  • Personalization Cookies – They are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service. , the regional configuration from where you access the service, etc.
  • Analysis Cookies – They are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the web page and for the elaboration of navigation profiles of the users of VitaSnacks, in order to introduce improvements based on the analysis of the usage data that service users do.

Own Cookies

We use our own cookies to:

  • Remember your access data..
  • Identify you when you log into our website.
  • Remember the products you have sent to the shopping cart when you browse different pages during a session, go to the payment page or end a session before completing a purchase.

Third party cookies

Google Analytics (Analysis Cookies) In compliance with Royal Decree-Law 13/2012, we inform you that our website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics places a series of four cookies on your computer for the sole purpose of evaluating the type of navigation you do through the pages of our website and to submit reports of website activity. Google stores the information collected by cookies on servers located in the United States and agrees not to share it with third parties, except when required by law or necessary for the operation of the system. Google does not associate your IP address with any other information that it has stored. This information is used globally to improve the management of this Website, analyze trends and collect demographic data about our users. The information collected may be used by our marketing, advertising and communication services (for example, to optimize and improve the user experience, present special offers and more attractive services) .If non-personal information is used in combination with Personal Data , the set is treated as Personal Data. If you want more information about the cookies used by Google Analytics, please access this address: Google Analytics cookie concepts. The choice you make about the use of Google Analytics cookies in This site will be recorded in an additional cookie that will also be stored on your computer. They use the following cookies: utma, utmb and utmc, utmz and utmv.

Zopim (Technical Cookies)

Zopim (Zopim Technologies Pte Ltd. registration number: 201009107C) allows us to offer an online chat to support and resolve queries directly to customers and users of the web. We have detected the «__cfduid» cookie to identify the Zopim user internally and to know their preferences regarding the use of the Zopim internal module. Possibly “__zprivacy” and “__zlcid” are also created.

According to zopim’s privacy policy: «Live Chat Cookies» In compliance with the EU Cookie / Privacy Law, we have revised our privacy policy to list and describes the cookies that our live chat widget sets: __ zlcid Stores the Zopim Live Chat ID used to identify the device across visits, and also across a single chat session .__ zprivacy Stores the user’s preference to disable Live Chat, and cease using cookies. This is stored across visits.

These cookies make it easier for us to support our users and clients since it identifies the users and knows the previous chats that we have made.

Mailchimp (Technical Cookies)

The subscription list via email will be stored in the email marketing service provider Mailchimp (512 Means St., Suite 404. Atlanta, Georgia 30318. United States of America) whose privacy policy can be found at the following link http : //www.mailchimp.com/legal/privacy/, it declares how the distribution lists that are stored on the Mailchimp server are not assigned, communicated or sold to third parties, nor are communications sent from Mailchimp to said addresses.

Mailchimp is adhered to Safe Harbor, for which it has recognized by the European Commission an adequacy and level of protection, so authorization from the Director of the Spanish Agency for Data Protection is not required. Safe Harbor guarantees that Mailchimp undertakes to comply with the minimum security requirements required by European legislation regarding the processing of personal data.

For more information: http://safeharbor.export.gov/companyinfo.aspx?id=10039

How to disable cookies?

Instructions for Internet explorer: http://support.microsoft.com/kb/196955

Instructions for Mozilla Firefox: https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies

Instructions for Google Chrome: https://support.google.com/chrome/answer/95647?hl=es

Instructions for Safari: If you want to disable cookies in the Safari browser, go to Preferences and, in the Privacy panel, choose Block Cookies. On your iPad, iPhone or iPod touch, go to Settings, select Safari and go to the Cookies section. For other browsers, ask the provider how to disable cookies.

Remember that if you configure your browser to block our cookies, you may not be able to access some parts of our websites. p. eg: services such as shopping baskets, order management or customizations and your browsing may be affected. If you adjust it so that all cookies are deleted, your preferences will be deleted when you close your browser.

Please note that our system will issue cookies when you access our website, unless you have set the browser to reject them.

More information about cookies

If you want more information about cookies, visit http://www.allaboutcookies.org